As a member of the Philadelphia Business Journal Leadership Trust, Mark Zinman, Managing Partner of Zinman & Company, often provides advice and insight. Mark and other business leaders were asked for tips on navigating conflict resolution in the workplace.
Mark says, "Foster a culture in which employees know that small issues should be brought to management’s attention while they are still easy to resolve. If a problem persists for weeks, it will grow, feelings will become more intense and the situation will be more difficult and time-consuming to solve. Reinforce the idea to staff that early intervention is key to keep small issues from developing into larger problems."
You can read the complete article on the Philadelphia Business Journal Leadership Trust website.